ETS has dropped many neighbourhood routes in favour of express routes along main corridors. They argue that dial a bus services are available but I have heard that these don't work well. They take a lot more time to access and are costly. In my own case I have found information hard to come by on the new system. In order to figure out which buses will take you where you want to go you have to know the number given to bus stops. This discourages those who don't regularly use public transit. Others are discouraged by safety issues common to both Edmonton and Calgary. On a positive note the pay as you go cards are convenient though I still don't understand why the ticket dispensers can't be designed to take charge cards and debit.
Thank you very much for these great comments! These are all issues we will explore in future issues, such as the on-demand transit which we will cover this Friday.
ETS has dropped many neighbourhood routes in favour of express routes along main corridors. They argue that dial a bus services are available but I have heard that these don't work well. They take a lot more time to access and are costly. In my own case I have found information hard to come by on the new system. In order to figure out which buses will take you where you want to go you have to know the number given to bus stops. This discourages those who don't regularly use public transit. Others are discouraged by safety issues common to both Edmonton and Calgary. On a positive note the pay as you go cards are convenient though I still don't understand why the ticket dispensers can't be designed to take charge cards and debit.
Thank you very much for these great comments! These are all issues we will explore in future issues, such as the on-demand transit which we will cover this Friday.